Payment Operations Manager (m/w/d)

Apply to us as
Payment Operations Manager (m/f/d)

You’re not looking for an ordinary job – you want to make a real difference?

Then you’re in the right place. At this CoCo Finance portfolio company, you’ll be shaping things from day one, driving momentum, and creating real impact.

As a Climate FinTech, our partner is fully committed to directing capital toward a sustainable economy.

What you bring

Your responsibilities

  • You take operational responsibility for all payment processes

  • You handle incoming and outgoing payments while keeping an eye on refunds and cases requiring clarification

  • You independently manage payment inquiries and ensure quick, solution-oriented responses

  • You maintain and reconcile payment data and systematically investigate the root causes of discrepancies

  • You work closely with Customer Support, Accounting, partners, and external service providers

  • You actively contribute to the improvement and automation of payment processes

What You Bring

Your Profile

  • You have experience in Payment Operations, Finance Operations, or a similar field

  • You have a strong understanding of payment flows and platform transactions

  • You’re confident working with Excel and ideally have experience with payment provider systems

  • You work in a structured and detail-oriented way and take ownership naturally

  • You speak German fluently (business level) and have good English skills

  • Ideally, you’re familiar with the EBICS protocol for bank transactions

  • You handle sensitive financial data responsibly and are highly reliable

  • You enjoy clear communication, operational excellence, and efficient collaboration

Benefits

Your Benefits

  • A key role with plenty of ownership, creative freedom, and direct impact

  • A founder team that values your perspective and works with you as an equal

  • A motivated team with no politics, no silos, and no unnecessary hierarchies

  • 27 vacation days plus unlimited additional time off for climate activism and demonstrations

  • A personal development budget and access to coaching and training opportunities

  • Relocation support if you’re moving to Berlin

  • Regular offsites, team events, and a vibrant startup spirit – driven by purpose and joy

Application

Let’s meet!

Please send us your questions and/or your resume to anda.marin (at) cocofinance.de .

We will get back to you as soon as possible!

Thank you!